Return Policy & Inquires

Return Policy

What is your return policy?

- If you’re not satisfied with your purchase within 14 days of delivery, please reach out to us within that time frame

- We do not refund shipping

- Refunds will be provided to the original payment

- Refunds can take up to 7 business days

- At this time we do not offer store credit

What isn’t eligible for return?

- Anything altered, washed, heavily scented with smoke-fragrance

- All art products

- As well as handmade clothing items - Please know your measurements before purchase

Are there return shipping costs?

-  Yes, we aren’t responsible for return shipping and do not provide a return label unless we made a mistake.

- Return shipping is up to you

Can I exchange it for something else?

- Please Contact Us and we will assist you to the best of our ability

How do I start a return?

- You can reach us through our Contact Page

- Please provide your email address and order number with a detailed message.

I want to cancel my order?

- Unfortunately we cannot modify, or cancel an order after it has been placed.

- Please Contact Us and we will assist you to the best of our ability.

I got my order and something is wrong!

- We apologise for the inconvenience !

- You can reach us through our Contact Page

- Please provide your email address and order number with a detailed message

Other Inquires

How do I contact you?

- You can reach us through our Contact Page

Do you ship internationally?

- Not at the moment

Where is my package shipping from?

- Chicago

Where is my package?

- You can track your package once you recieve an email that your order is on its way

- The email will provide a tracking number from our carrier

- If you didn't recieve this email please Contact Us