Return Policy & Inquires
Return Policy
What is your return policy?
- If you’re not satisfied with your purchase within 14 days of delivery, please reach out to us within that time frame
- We do not refund shipping
- Refunds will be provided to the original payment
- Refunds can take up to 7 business days
- At this time we do not offer store credit
What isn’t eligible for return?
- Anything altered, washed, heavily scented with smoke-fragrance
- All art products
- As well as handmade clothing items - Please know your measurements before purchase
Are there return shipping costs?
- Yes, we aren’t responsible for return shipping and do not provide a return label unless we made a mistake.
- Return shipping is up to you
Can I exchange it for something else?
- Please Contact Us and we will assist you to the best of our ability
How do I start a return?
- You can reach us through our Contact Page
- Please provide your email address and order number with a detailed message.
I want to cancel my order?
- Unfortunately we cannot modify, or cancel an order after it has been placed.
- Please Contact Us and we will assist you to the best of our ability.
I got my order and something is wrong!
- We apologise for the inconvenience !
- You can reach us through our Contact Page
- Please provide your email address and order number with a detailed message
Other Inquires
How do I contact you?
- You can reach us through our Contact Page
Do you ship internationally?
- Not at the moment
Where is my package shipping from?
- Chicago
Where is my package?
- You can track your package once you recieve an email that your order is on its way
- The email will provide a tracking number from our carrier
- If you didn't recieve this email please Contact Us